Find answers to our most frequently asked questions.

Once your order is completed and ready to ship, most U.S. orders arrive within 1–3 business days.

Please note that shipping time is separate from production time. Made-to-order and custom jewelry requires additional time to craft, set, finish, and inspect before shipment.

You’ll receive tracking information as soon as your order ships.

We offer FREE shipping to 20+ countries around the world. If you can enter your address at checkout, we can ship to you! We'll be sure to send the correct plug type for your country, too.

Every Après Diamonds order is carefully inspected, securely packaged, and prepared for shipment only after it passes our final quality-control process.

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package through delivery.

High-value orders are shipped using secure, trackable methods and may require an adult signature upon delivery. For additional protection, we may also verify shipping information before dispatching certain orders.

Please remember that shipping time is separate from production time. Made-to-order and custom pieces must first be crafted, set, polished, and inspected before they are ready to ship.

Most U.S. orders arrive within 1–3 business days after shipment.

We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.

In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.

Many of our engagement-ring designs can accommodate different diamond shapes.

Available shapes depend on the setting and its construction. Some designs may require modifications to properly fit a different center stone.

Yes. Certified center diamonds are accompanied by grading reports from recognized independent gemological laboratories such as GIA or IGI, depending on the diamond.

When available, the grading report details can be reviewed before purchase and will include important information such as the diamond’s carat weight, color, clarity, measurements, proportions, and other grading characteristics.

The original grading report is provided with the diamond when applicable.

Après Diamonds jewelry is crafted and finished in the United States by experienced jewelry professionals, with a strong focus on precision, stone setting, finishing, and quality control.

Many pieces are made to order and completed specifically for your selected diamond, metal, and ring size before undergoing a final inspection prior to shipment.

Not all ring designs can be resized in the traditional way. Solitaire and many classic engagement rings can usually be adjusted, while full-eternity bands and rings with stones extending around the entire band may have limited resizing options.

However, you do not need to worry. If your ring does not fit properly, Après Diamonds will work with you to make sure you receive the correct size. Depending on the design, we may resize the original ring or remake it in the appropriate size when necessary.

Après Diamonds stands behind the craftsmanship of its jewelry.

Coverage, exclusions, maintenance requirements, and applicable service terms are described in our Lifetime Warranty policy.

Normal wear, accidental damage, loss, improper care, or damage caused by third-party repairs may not be considered manufacturing defects.

Please review the complete warranty terms for exact coverage.

For routine care, use warm water, mild dish soap, and a very soft brush unless your ring contains gemstones requiring different treatment.

Avoid harsh chemicals, chlorine, abrasive cleaners, and aggressive home cleaning methods.

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Have further questions? Contact us